• Identify Opportunities

    Customer feedback is sometimes the best way to identify opportunities. They’re using your products and services and often have amazing insights that you wouldn’t know if you don’t ask!

  • Reputation Builder

    Listening to your customers and clients is a great way to grow your business. Positive reviews mean you stand out from the crowd, are great for conversions and help you get noticed in search engines.

  • You Just Need To Ask

    All you need to do is just ask them for customer feedback and they’ll help you! This is probably the greatest opportunity to identify areas for improvement and can save you a fortune!

  • It's Easy To Use

    Our advanced customer feedback system makes this easy and intuitive so you can quickly identify missed opportunities. It’s as easy as 1,2,3 using our customer feedback system to find missed opportunities and areas for improvement.

Get In Touch Now

Clients - App Enquiry

How It Works

Intercept negative feedback & get positive reviews

Step 1.

ADD A CUSTOMER

Add a new customer’s name and email. The system takes care of the rest and sends the customer an email automatically.

Step 2.

EMAIL IS SENT TO CUSTOMER

Customer receives a friendly email asking how satisfied they were on a scale from 1 to 10.

Step 3.

RECEIVE FEEDBACK

    • Happy customers that rate you a 7 or higher are directed to your pre-selected online profiles to leave a positive review.
    • Unhappy customers that rate a 6 or lower are directed to an internal feedback form, allowing you to address problems directly, and decreasing the chances of a negative review.

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    Get Feedback From Your Clients

    Find out what your clients are looking for before someone else does.

    SET UP THE SYSTEM

    It’s quick to set up and get started.

    ASK YOUR CLIENTS

    Get new ideas for products or make improvements to existing services.

    IMPROVE YOUR PRODUCT

    Make changes to your product or service based on client feedback.

    Customer Feedback Is Vital To Remaining Competitive In Business

    Sometimes it can be difficult to know where to focus attention in business. By getting feedback from your existing clients you gain an edge over your competitors by knowing exactly what they are looking for.
    Sometimes small changes to your offering will result in big payoffs.

    Option 1

    Delivery Within 5 Business Days

    $50

    Option 2

    Integrate With Mail System

    Contact for Price

    PRICING

    once off
    $500
    • Automated Feedback Loop

    How Our Customers Use This App

    Some Things To Think About
    • track progress of staff for certain tasks
    • track progress of customers in a particular course
    • track feedback on meetings
    • manage customer surveys

    If you want to track processes within your business, let us know as this app is very adaptable.

    DISCOVER HOW THIS APP GETS USED IN OUR FREE SERIES

    Want Happy Customers? Here’s How With Survey Software

    Using Customer Retention To Increase Profitability By 75%

    Is This For You? What You Can Expect

    • Delivery within 10 business days.
    • A customer feedback system customised to your exact needs.

    Identify Opportunities

    Customer Testimonials

    What our customers have to say.

    Lio Global

    Everyone has a specific idea or concept and making sure that translates onto screen can be daunting. My brand image and message is very particular and I really feel Lab41 created exactly what I wanted. - Nadia Read

    Fleetlink

    They were very professional in their approach and knew so much about my business already that there were not that many questions that needed answering. Go with Lab41, they know what they're doing. - Bert Hofhuis

    Sukuma Afrika Logo

    The fact that we didn’t have to pay a massive set-up fee like you would to most website developers, and that we were not tied into a contract meant that if it didn’t work out we wouldn’t have lost anything. - Taryn Calmeyer

    Pronel

    I found Lab41 extremely patient and, prepared to teach me what I needed to know to get the best end product. It became a fascinating process, I also found the turnaround time remarkable. - Bridget Jones

    Video
    Should You Invest In Your Website? (Click Here)

    Is Your Website an Asset to Your Business?

    Your website is where prospects and customers learn more about your company and industry. It's a great digital asset that's available 24/7 and worth investing in to ensure that all the necessary tools and strategies are in place.

     

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    For more information on customer feedback view this Wikipedia article on customer feedback management.